Service Current 29 Jun 28 Jun 27 Jun 26 Jun 25 Jun
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 30 Jun 2016 00:18:51 UTC
(7 hours ago)
DNS has been restored. We're working with our provider to understand what happened and what we can do to prevent this occuring in the future.
General availability 29 Jun 2016 23:39:09 UTC
(8 hours ago)
There appears to be a fault at our DNS provider, making it difficult to connect to FastMail from many sites. We are investigating.
Mail delivery 29 Jun 2016 14:39:20 UTC
(17 hours ago)
The network problem has been worked around and the backlog of mail is now being delivered. Thank you for your patience!
Mail delivery 29 Jun 2016 12:50:09 UTC
(19 hours ago)
Mail delivery is slow due to a network fault at our NY datacentre. We're investigating.
Mail delivery 31 May 2016 22:02:32 UTC
(4 weeks ago)
Proofpoint removed the block at ~19.20 UTC, and all mail was delivered shortly after. We're now working with them to ensure that this doesn't happen again. Thank you for your patience.
Mail delivery 31 May 2016 06:57:07 UTC
(4 weeks ago)
Outgoing mail to some sites (notably iCloud) is being delayed due to our servers being incorrectly listed on the Proofpoint blacklist. No mail has been lost and we're working to get the problem fixed.
Calendar (CalDAV) 30 May 2016 05:11:53 UTC
(1 month ago)
Calandar reminders for the past few days for some servers were not sent. Reminders from now will all be correct.
General availability 21 Apr 2016 22:39:15 UTC
(2 months ago)
The problem was an erroneous listing with OpenDNS, which has been resolved. Service should be restored everywhere.
General availability 21 Apr 2016 21:56:43 UTC
(2 months ago) is showing a certificate warning for some users. We appear to be listed as a phishing site in a database used by many ISPs, which is preventing access. We're investigating. Rest assured, your mail is safe and there are no security issues on FastMail itself.
General availability 5 Apr 2016 14:58:56 UTC
(2 months ago)
All good again now

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity