Service Current 3 Jul 2 Jul 1 Jul 30 Jun 29 Jun
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Chat (XMPP)
Contacts (LDAP)

Recent events

Service Time Status Message
Web client 26 Jun 2015 07:07:42 UTC
(1 week ago)
Safety routines caused deletes on calendars and mailboxes to fail for the last 2 hours due to an incorrect database update. Fixed now.
Mail delivery 20 Jun 2015 02:41:25 UTC
(2 weeks ago)
The problem with plus-addressing has been resolved. Thank you for your patience.
Mail delivery 19 Jun 2015 23:25:36 UTC
(2 weeks ago)
There's an issue with plus-addressed delivery not working properly. Messages are being delivered to inbox instead of the requested folder. We're working on a fix and will post an update when its done.
General availability 18 Jun 2015 20:50:16 UTC
(2 weeks ago)
A router failed within our New York datacentre. A backup router handled the load fine while it was being repaired (several hours) but there appears to have been a problem around the time the main router brought back into service. FastMail was offline for about seven minutes. Everything is back online now and we're working with our datacentre operator to understand what caused the outage. Thank you for your patience.
General availability 18 Jun 2015 20:01:41 UTC
(2 weeks ago)
There appears to be have been some kind of network fault to our New York datacentre. We're up right now and we're investigating the problem. We'll post more when we know it.
Web client 1 Jun 2015 18:07:38 UTC
(1 month ago)
Web servers are all happy again now that the network is clean. Yay, sleep time here.
General availability 1 Jun 2015 18:07:07 UTC
(1 month ago)
We've finally found the faulty network card causing the internal network issues, everything is back. So sorry for all the inconvenience.
General availability 1 Jun 2015 16:36:32 UTC
(1 month ago)
Some hard to diagnose internal network problems are currently causing all services to be intermittently broken. This include IMAP, web interface, etc. We're trying to diagnose so we can fix.
Web client 1 Jun 2015 13:52:53 UTC
(1 month ago)
An overloaded backend server has caused all web services to freeze up. We're investigating now
General availability 31 May 2015 21:30:35 UTC
(1 month ago)
All servers are running again

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity