Service Current 30 May 29 May 28 May 27 May 26 May
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
Mail delivery 31 May 2016 22:02:32 UTC
(1 hour ago)
Proofpoint removed the block at ~19.20 UTC, and all mail was delivered shortly after. We're now working with them to ensure that this doesn't happen again. Thank you for your patience.
Mail delivery 31 May 2016 06:57:07 UTC
(16 hours ago)
Outgoing mail to some sites (notably iCloud) is being delayed due to our servers being incorrectly listed on the Proofpoint blacklist. No mail has been lost and we're working to get the problem fixed.
Calendar (CalDAV) 30 May 2016 05:11:53 UTC
(1 day ago)
Calandar reminders for the past few days for some servers were not sent. Reminders from now will all be correct.
General availability 21 Apr 2016 22:39:15 UTC
(1 month ago)
The problem was an erroneous listing with OpenDNS, which has been resolved. Service should be restored everywhere.
General availability 21 Apr 2016 21:56:43 UTC
(1 month ago) is showing a certificate warning for some users. We appear to be listed as a phishing site in a database used by many ISPs, which is preventing access. We're investigating. Rest assured, your mail is safe and there are no security issues on FastMail itself.
General availability 5 Apr 2016 14:58:56 UTC
(1 month ago)
All good again now
General availability 5 Apr 2016 14:27:46 UTC
(1 month ago)
Users on one server will be seeing slow performance due to heavy load. Investigating now.
General availability 22 Mar 2016 00:40:44 UTC
(2 months ago)
DNS has been restored, but DNS servers at your ISP may have cached "bad" results. These may take up to an hour to clear.
General availability 22 Mar 2016 00:19:07 UTC
(2 months ago)
Service is restored. No mail was lost. Sorry about that!
General availability 22 Mar 2016 00:09:59 UTC
(2 months ago)
We're having some problems with our DNS servers. FastMail may appear to be unavailable in some places. We're working on it and will have service restored shortly.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity