Service Current 1 Aug 31 Jul 30 Jul 29 Jul 28 Jul
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Chat (XMPP)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 27 Jul 2015 10:40:05 UTC
(5 days ago)
Normal service has been restored for all users
General availability 27 Jul 2015 10:29:23 UTC
(5 days ago)
One server has failed - we're expecting about 5 minute outage for some customers
Web client 26 Jun 2015 07:07:42 UTC
(1 month ago)
Safety routines caused deletes on calendars and mailboxes to fail for the last 2 hours due to an incorrect database update. Fixed now.
Mail delivery 20 Jun 2015 02:41:25 UTC
(1 month ago)
The problem with plus-addressing has been resolved. Thank you for your patience.
Mail delivery 19 Jun 2015 23:25:36 UTC
(1 month ago)
There's an issue with plus-addressed delivery not working properly. Messages are being delivered to inbox instead of the requested folder. We're working on a fix and will post an update when its done.
General availability 18 Jun 2015 20:50:16 UTC
(1 month ago)
A router failed within our New York datacentre. A backup router handled the load fine while it was being repaired (several hours) but there appears to have been a problem around the time the main router brought back into service. FastMail was offline for about seven minutes. Everything is back online now and we're working with our datacentre operator to understand what caused the outage. Thank you for your patience.
General availability 18 Jun 2015 20:01:41 UTC
(1 month ago)
There appears to be have been some kind of network fault to our New York datacentre. We're up right now and we're investigating the problem. We'll post more when we know it.
Web client 1 Jun 2015 18:07:38 UTC
(2 months ago)
Web servers are all happy again now that the network is clean. Yay, sleep time here.
General availability 1 Jun 2015 18:07:07 UTC
(2 months ago)
We've finally found the faulty network card causing the internal network issues, everything is back. So sorry for all the inconvenience.
General availability 1 Jun 2015 16:36:32 UTC
(2 months ago)
Some hard to diagnose internal network problems are currently causing all services to be intermittently broken. This include IMAP, web interface, etc. We're trying to diagnose so we can fix.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity