Service Current 23 Nov 22 Nov 21 Nov 20 Nov 19 Nov
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Chat (XMPP)
Contacts (LDAP)

Recent events

Service Time Status Message
Mail delivery 9 Oct 2014 10:35:52 UTC
(1 month ago)
Problem was traced to a config error. Its been fixed and mail is now being delivered.
Mail delivery 9 Oct 2014 10:17:09 UTC
(1 month ago)
Internal mail (mail from FastMail to FastMail accounts) has been delayed. We're looking into the problem. No mail has been lost.
Mail access (IMAP/POP) 19 Aug 2014 16:26:13 UTC
(3 months ago)
Some services have been moved away from the overloaded host and normal access has been restored. Some mail was delayed and is now being delivered. The system is being monitored.
Mail access (IMAP/POP) 19 Aug 2014 16:10:41 UTC
(3 months ago)
One backend mail server is under heavy load and is performing poorly. Some users may see slow response times from mail and calendar operations for a few minutes until services are moved to other machines.
Mail delivery 15 Aug 2014 17:14:35 UTC
(3 months ago)
mail is flowing still, and catching up slowly
Mail delivery 15 Aug 2014 16:38:51 UTC
(3 months ago)
forwarding to gmail currently slow due to gmail rate limits
Mail delivery 4 Aug 2014 08:53:03 UTC
(3 months ago)
Mail is being delivered normally, with no significant delays.
Mail delivery 4 Aug 2014 08:41:02 UTC
(3 months ago)
There is a delay in incoming mail delivery. Should be cleared in about 10 minutes.
General availability 4 Aug 2014 08:20:12 UTC
(3 months ago)
All services are restored. There is a backlog of incoming mail which is now being delivered, and should arrive within the next hour.
Login & sessions 4 Aug 2014 08:19:06 UTC
(3 months ago)
Logins are working again.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity