Service Current 27 Jul 26 Jul 25 Jul 24 Jul 23 Jul
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 15 Jul 2016 17:11:38 UTC
(1 week ago)
Everyone is back online. It will take a few minutes for queued emails to deliver.
General availability 15 Jul 2016 16:55:08 UTC
(1 week ago)
One server is down, affecting some users. We are investigating.
General availability 30 Jun 2016 17:41:33 UTC
(3 weeks ago)
Everything has looked good for a while now, so I think we can declare this whole mess done. Thank you for your patience and continued support!
General availability 30 Jun 2016 17:02:10 UTC
(3 weeks ago)
IMAP, POP, SMTP etc logins are working again. We'll be trying to figure out what happened there later, once everything has settled down. We're continuing to monitor the overall network situation but so far things are looking good!
General availability 30 Jun 2016 16:43:50 UTC
(3 weeks ago)
IMAP, POP, SMTP etc logins are currently failing. Something appears to be wedged in the auth system, presumably caused by all the mess. We're working on it.
General availability 30 Jun 2016 16:26:22 UTC
(3 weeks ago)
The attack shifted to NYI's core infrastructure. That has been mitigated and things are running well for the moment. We continue to monitor.
General availability 30 Jun 2016 16:05:52 UTC
(3 weeks ago)
Spoke too soon; everything is terrible again. The attack might have moved on to NYI's core infrastructure. We're back on the phone with them and will update soon.
General availability 30 Jun 2016 15:56:11 UTC
(3 weeks ago)
DDoS countermeasures are now fully deployed and we're looking ok right now. We're still monitoring very closely. I'll send another update soon.
General availability 30 Jun 2016 15:49:27 UTC
(3 weeks ago)
We're still working on the network problems. DDoS countermeasures are in place but are not proving particularly effective. We're working through options with our network provider.
General availability 30 Jun 2016 15:11:33 UTC
(3 weeks ago)
There appears to be some network problems right now, possibly a DDoS attack. We're working with our network providers to investigate. Access to FastMail may be slow or unreliable until we get it sorted out.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity