Service Current 4 Feb 3 Feb 2 Feb 1 Feb 31 Jan
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
Mail delivery 28 Jan 2016 19:57:14 UTC
(1 week ago)
All queues are cleared and mail is delivering immediately again
Mail delivery 28 Jan 2016 19:27:43 UTC
(1 week ago)
Due to a sudden influx of mail, delivery of new messages is delayed by a few minutes on some servers. We expect the backlog to clear soon.
General availability 26 Jan 2016 13:54:43 UTC
(1 week ago)
Everything is looking good. Sorry about the mess. We'll be revisiting our maintenance processes soon to make sure we're keeping enough capacity online at all times.
General availability 26 Jan 2016 13:36:24 UTC
(1 week ago)
Almost there. I need to restart Cyrus masters on a single server, which may affect service for some users for a few minutes.
General availability 26 Jan 2016 12:55:15 UTC
(1 week ago)
Things are slowly coming back to normal as we bring servers back up and distribute load across them. Thanks for your patience. I'll post again once everything is looking good.
General availability 26 Jan 2016 12:17:54 UTC
(1 week ago)
Several of our servers are overloaded due to internal maintenance that has taken longer than expected. We're working on it right now.
General availability 22 Jan 2016 03:23:10 UTC
(2 weeks ago)
There was a brief problem with a core router at NYI. When it came back it it still had config for DDoS protection from a couple of months ago, causing our network to be unavailable for much of the internet. That config has now been removed, and NYI's network team are looking into how it got that way in the first place.
General availability 22 Jan 2016 02:46:38 UTC
(2 weeks ago)
We've lost network into our main datacentre at NYI. We're now investigating.
General availability 23 Dec 2015 10:55:09 UTC
(1 month ago)
The problem has been resolved. The backlog of incoming email is being delivered and should be done within 15 minutes.
General availability 23 Dec 2015 09:44:48 UTC
(1 month ago)
We're seeing unusual traffic patterns on our internal network, causing slow response times and timeouts for users. We're investigating.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity