Service Current 19 Dec 18 Dec 17 Dec 16 Dec 15 Dec
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Chat (XMPP)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 5 Dec 2014 12:55:40 UTC
(2 weeks ago)
NYI inform us that they can access Optus again, and there is at least one report from a user that things are working again.
General availability 5 Dec 2014 12:12:27 UTC
(2 weeks ago)
NYI says: It looks like the return path from NYI to Optus goes through Zayo and isn't making it beyond them. We've opened up a ticket with them to try to find out more.
General availability 5 Dec 2014 11:27:06 UTC
(2 weeks ago)
Users on Optus (Australia) are unable to reach FastMail. This is a problem with the network provider and there's nothing we can do. We're monitoring the situation and will post an update when we know more.
Mail delivery 9 Oct 2014 10:35:52 UTC
(2 months ago)
Problem was traced to a config error. Its been fixed and mail is now being delivered.
Mail delivery 9 Oct 2014 10:17:09 UTC
(2 months ago)
Internal mail (mail from FastMail to FastMail accounts) has been delayed. We're looking into the problem. No mail has been lost.
Mail access (IMAP/POP) 19 Aug 2014 16:26:13 UTC
(4 months ago)
Some services have been moved away from the overloaded host and normal access has been restored. Some mail was delayed and is now being delivered. The system is being monitored.
Mail access (IMAP/POP) 19 Aug 2014 16:10:41 UTC
(4 months ago)
One backend mail server is under heavy load and is performing poorly. Some users may see slow response times from mail and calendar operations for a few minutes until services are moved to other machines.
Mail delivery 15 Aug 2014 17:14:35 UTC
(4 months ago)
mail is flowing still, and catching up slowly
Mail delivery 15 Aug 2014 16:38:51 UTC
(4 months ago)
forwarding to gmail currently slow due to gmail rate limits
Mail delivery 4 Aug 2014 08:53:03 UTC
(4 months ago)
Mail is being delivered normally, with no significant delays.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity