Service Current 19 Jul 18 Jul 17 Jul 16 Jul 15 Jul
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 19 Jul 2018 06:34:58 UTC
(1 day ago)
Affected services have been moved to backup servers. This only affected a small number of users. No mail was lost. Sorry about the noise!
General availability 19 Jul 2018 06:17:37 UTC
(1 day ago)
A mail storage server has crashed. We're moving affected services to a backup server and will return shortly.
General availability 13 Jul 2018 02:54:03 UTC
(1 week ago)
We have temporarily disabled account renames due to a bug. We're testing a fix and aim to have renames available again early next week. Aliases are the best alternative for now.
General availability 11 Jul 2018 14:20:23 UTC
(1 week ago)
All services have been restored. Any delayed mail will be delivered shortly. Thank you for your patience!
General availability 11 Jul 2018 14:03:02 UTC
(1 week ago)
A mail storage server has crashed. We're moving services to alternate servers and should be back shortly.
General availability 1 Jul 2018 00:36:50 UTC
(2 weeks ago)
The problem was traced to a routing issue inside @Free's network, and appears to have been resolved about half an hour ago. If you're still having problems, please contact your ISP.
General availability 30 Jun 2018 07:31:25 UTC
(2 weeks ago)
We're hearing that customers using French ISP @Free are having trouble reaching FastMail. WIt's not something we can fix, but we've asked our network operators if there's anything they can do to help. We'll post an update if we have any more news.
General availability 30 Jun 2018 07:29:44 UTC
(2 weeks ago)
We're hearing that customers on French ISP @Free are having trouble reaching FastMail. Unfortunately we can't do anything directly, but we've asked our network operators if there's anything they can do to help. We'll post an update if we have any more news.
General availability 30 Jun 2018 07:27:01 UTC
(2 weeks ago)
We're hearing that customers using French ISP @Free are having trouble reaching FastMail. While there's nothing we can do about it directly, we've asked our network operators if there's anything they can do to assist. We'll post an update if we have any more news.
General availability 27 Jun 2018 06:36:08 UTC
(3 weeks ago)
Services have been restored. Thanks for your patience!

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity