Service Current 20 May 19 May 18 May 17 May 16 May
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 10 May 2018 09:01:44 UTC
(1 week ago)
The external network issues have been resolved.
General availability 10 May 2018 08:49:10 UTC
(1 week ago)
External network issues are improving. We will continue to monitor and post an update soon.
General availability 10 May 2018 07:49:53 UTC
(1 week ago)
We're aware of problems accessing FastMail from some parts of the world. This appears to be an external network problem. We are investigating and will update when we know more.
File storage (FTP/DAV) 28 Mar 2018 00:43:08 UTC
(1 month ago) has been restored to service, and additional monitoring has been added to catch this kind of problem in the future.
File storage (FTP/DAV) 26 Mar 2018 15:18:10 UTC
(1 month ago) was unavailable due to a firewall config error.
Mail access (IMAP/POP) 6 Feb 2018 20:04:11 UTC
(3 months ago)
Service has been restore, mail access should be normal for all users.
Mail access (IMAP/POP) 6 Feb 2018 19:37:04 UTC
(3 months ago)
Due to a server error, some users may unable to access their mail right now. Work is underway.
Web client 6 Feb 2018 03:31:53 UTC
(3 months ago)
The web UI was unavailable for a few minutes due to a deploy problem. It's been fixed, and everything is working normally. Sorry about that!
General availability 24 Jan 2018 22:49:00 UTC
(3 months ago)
We're back! All services moved to alternate servers, and we're now looking into the hardware fault in more detail. Thanks for your patience!
General availability 24 Jan 2018 20:34:59 UTC
(3 months ago)
Some mailboxes are currently unavailable due to a hardware failure, but should be back soon.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity