| Service | Current | 16 Aug | 15 Aug | 14 Aug | 13 Aug | 12 Aug |
|---|---|---|---|---|---|---|
| General availability | ||||||
| Web client | ||||||
| Login & sessions | ||||||
| Mail delivery | ||||||
| Mail access (IMAP/POP) | ||||||
| Calendar (CalDAV) | ||||||
| File storage (FTP/DAV) | ||||||
| Contacts (LDAP) |
Recent events
| Service | Time | Status | Message |
|---|---|---|---|
| General availability |
1 Aug 2018 10:28:56 UTC
(2 weeks ago) |
The outage was caused by network routing issue that affected a number of major networks and providers, and was resolved by our upstream provider in conjunction with the major networks. No mail was lost as a result of this problem. | |
| General availability |
1 Aug 2018 10:08:03 UTC
(2 weeks ago) |
Good news! Mail access has been restored for users on some major networks. We apologize to those customers who still cannot reach their Inboxes - we're working to restore full access as fast as we can. No mail has been lost during this downtime. | |
| General availability |
1 Aug 2018 09:47:01 UTC
(2 weeks ago) |
Our network providers have identified the issue and are working on the problem. We'll be back as soon as we can. | |
| General availability |
1 Aug 2018 08:58:05 UTC
(2 weeks ago) |
We are seeing some network improvements. Pobox, Listbox and Topicbox are back online. FastMail remains down at this time. We continue to work with our provider to restore service. | |
| General availability |
1 Aug 2018 07:39:21 UTC
(2 weeks ago) |
Weâre experiencing network issues with several providers. Get updates on fastmailstatus.com as the situation progresses. | |
| General availability |
19 Jul 2018 06:34:58 UTC
(4 weeks ago) |
Affected services have been moved to backup servers. This only affected a small number of users. No mail was lost. Sorry about the noise! | |
| General availability |
19 Jul 2018 06:17:37 UTC
(4 weeks ago) |
A mail storage server has crashed. We're moving affected services to a backup server and will return shortly. | |
| General availability |
13 Jul 2018 02:54:03 UTC
(1 month ago) |
We have temporarily disabled account renames due to a bug. We're testing a fix and aim to have renames available again early next week. Aliases are the best alternative for now. | |
| General availability |
11 Jul 2018 14:20:23 UTC
(1 month ago) |
All services have been restored. Any delayed mail will be delivered shortly. Thank you for your patience! | |
| General availability |
11 Jul 2018 14:03:02 UTC
(1 month ago) |
A mail storage server has crashed. We're moving services to alternate servers and should be back shortly. |
Status Legend
-
The service is operating normally
-
The service is unavailable
-
The service is operating in a degraded capacity
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