Service Current 10 Dec 9 Dec 8 Dec 7 Dec 6 Dec
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 31 Oct 2019 09:43:49 UTC
(1 month ago)
Fastmail was unavailable for around 30 minutes due to a failed core database. Services have been restored and we are investigating the underlying cause. Thanks for your patience.
General availability 28 Oct 2019 23:41:16 UTC
(1 month ago)
We've resolved the issue and access has been restored. No mail has been lost.
General availability 28 Oct 2019 22:44:06 UTC
(1 month ago)
Some customers are experiencing interrupted access to Fastmail services. We're looking into it.
General availability 16 Oct 2019 23:44:06 UTC
(1 month ago)
All service for our customer support system has been restored. No mail or tickets have been lost. Thank you for your understanding.
General availability 16 Oct 2019 22:48:40 UTC
(1 month ago)
Due to a problem at an external provider, our customer support system is currently unavailable. All Fastmail systems (mail, calendars, contacts, etc.) are still up and running fine.
General availability 16 Oct 2019 19:45:40 UTC
(1 month ago)
Access to Fastmail services has been restored. System status is currently normal for all users. We're continuing to monitor the situation. Thank you for your patience and understanding.
General availability 16 Oct 2019 18:56:34 UTC
(1 month ago)
Some customers are experience interrupted access to Fastmail services. We're looking into it.
General availability 20 Aug 2019 19:52:40 UTC
(3 months ago)
A mail server failed & caused the issues some users were experiencing. We've corrected the problem and access has been restored. No mail has been lost.
General availability 20 Aug 2019 19:23:44 UTC
(3 months ago)
Some customers are experience interrupted access to Fastmail services. We're looking into it.
General availability 2 Jul 2019 14:04:34 UTC
(5 months ago)
Access to the customer support system has been restored, and we're ready to assist you!

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity