Service Current 15 Dec 14 Dec 13 Dec 12 Dec 11 Dec
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 29 Nov 2017 22:24:02 UTC
(2 weeks ago)
Services restored. A network config change by our datacentre provider went wrong, and has been reverted. We're working with them to understand how it happened and what we can do to avoid similar problems in the future. Thanks for your patience!
General availability 29 Nov 2017 22:00:14 UTC
(2 weeks ago)
There appears to be a network fault at our primary datacentre. Operations staff are working on it. We'll let you know when we've got more info.
General availability 15 Nov 2017 03:20:10 UTC
(1 month ago)
Services restored. The problem was traced to a bug in a firewall update that went unnoticed. We'll be working to improve our testing to ensure this type of problem gets caught before it goes live. Sorry about that, and thanks for your patience!
General availability 15 Nov 2017 03:04:04 UTC
(1 month ago)
Problem has been identified, fix in progress.
General availability 15 Nov 2017 02:59:17 UTC
(1 month ago)
Our frontend servers are down, engineers are investigating.
General availability 15 Nov 2017 02:55:58 UTC
(1 month ago)
We're currently unavailable due to a network fault. We're working on it and we'll let you know more soon.
Calendar (CalDAV) 10 Nov 2017 00:11:53 UTC
(1 month ago)
Calendar sync issues have now been fixed. Thanks for your patience!
Calendar (CalDAV) 9 Nov 2017 18:01:54 UTC
(1 month ago)
A small subset of calendar clients are unable to synchronise. This should be fixed today.
Mail access (IMAP/POP) 18 Sep 2017 20:17:45 UTC
(2 months ago)
All services restored on alternate servers. Thanks for your patience!
Mail access (IMAP/POP) 18 Sep 2017 19:58:14 UTC
(2 months ago)
A disk controller on one of the mail store servers has failed. We're migrating services to another machine. IWThis will take a few minutes.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity