| Service | Current | 12 May | 11 May | 10 May | 9 May | 8 May |
|---|---|---|---|---|---|---|
| General availability | ||||||
| Web client | ||||||
| Login & sessions | ||||||
| Mail delivery | ||||||
| Mail access (IMAP/POP) | ||||||
| Calendar (CalDAV) | ||||||
| File storage (FTP/DAV) | ||||||
| Contacts (LDAP) | ||||||
| Support System |
Recent events
| Service | Time | Status | Message |
|---|---|---|---|
| Login & sessions |
20 Apr 2021 02:43:26 UTC
(3 weeks ago) |
We've resolved the issue and the ability to log out has been restored. No mail has been lost. | |
| Login & sessions |
20 Apr 2021 01:44:49 UTC
(3 weeks ago) |
Customers are currently unable to log out. We've isolated the cause and expect it will be resolved within an hour. | |
| Support System |
19 Mar 2021 20:37:08 UTC
(1 month ago) |
Access to the customer support system has been restored, and we're ready to assist you! | |
| Support System |
19 Mar 2021 20:04:20 UTC
(1 month ago) |
Our customer support system will experience a brief downtime expected to last 10 to 30 minutes. During this time, our support team will not be responding to requests. Tickets emailed to support@fastmail.com will be delayed, but not lost. | |
| Support System |
19 Mar 2021 02:30:46 UTC
(1 month ago) |
Access to the customer support system has been restored, and we're ready to assist you! | |
| Support System |
19 Mar 2021 01:49:49 UTC
(1 month ago) |
Our customer support system will experience a brief downtime expected to last 10 to 30 minutes. During this time, our support team will not be responding to requests. Tickets emailed to support@fastmail.com will be delayed, but not lost. | |
| Support System |
9 Mar 2021 05:09:40 UTC
(2 months ago) |
The scheduled upgrade to our customer support system is complete. No tickets were lost. Thanks for your patience! | |
| Support System |
9 Mar 2021 03:59:37 UTC
(2 months ago) |
Our customer support system is currently performing a scheduled upgrade expected to last two to three hours. During this time, our support team will not be responding to requests. Tickets emailed to support@fastmail.com will be delayed, but not lost. | |
| General availability |
26 Jan 2021 20:54:10 UTC
(3 months ago) |
We've resolved the issue and access has been restored. No mail has been lost. | |
| General availability |
26 Jan 2021 18:35:15 UTC
(3 months ago) |
A small segment of customers are experiencing interrupted access to Fastmail services. We're looking into it. |
Status Legend
-
The service is operating normally
-
The service is unavailable
-
The service is operating in a degraded capacity
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