Service Current 20 Aug 19 Aug 18 Aug 17 Aug 16 Aug
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 1 Aug 2018 10:28:56 UTC
(2 weeks ago)
The outage was caused by network routing issue that affected a number of major networks and providers, and was resolved by our upstream provider in conjunction with the major networks. No mail was lost as a result of this problem.
General availability 1 Aug 2018 10:08:03 UTC
(2 weeks ago)
Good news! Mail access has been restored for users on some major networks. We apologize to those customers who still cannot reach their Inboxes - we're working to restore full access as fast as we can. No mail has been lost during this downtime.
General availability 1 Aug 2018 09:47:01 UTC
(2 weeks ago)
Our network providers have identified the issue and are working on the problem. We'll be back as soon as we can.
General availability 1 Aug 2018 08:58:05 UTC
(2 weeks ago)
We are seeing some network improvements. Pobox, Listbox and Topicbox are back online. FastMail remains down at this time. We continue to work with our provider to restore service.
General availability 1 Aug 2018 07:39:21 UTC
(2 weeks ago)
We’re experiencing network issues with several providers. Get updates on fastmailstatus.com as the situation progresses.
General availability 19 Jul 2018 06:34:58 UTC
(1 month ago)
Affected services have been moved to backup servers. This only affected a small number of users. No mail was lost. Sorry about the noise!
General availability 19 Jul 2018 06:17:37 UTC
(1 month ago)
A mail storage server has crashed. We're moving affected services to a backup server and will return shortly.
General availability 13 Jul 2018 02:54:03 UTC
(1 month ago)
We have temporarily disabled account renames due to a bug. We're testing a fix and aim to have renames available again early next week. Aliases are the best alternative for now.
General availability 11 Jul 2018 14:20:23 UTC
(1 month ago)
All services have been restored. Any delayed mail will be delivered shortly. Thank you for your patience!
General availability 11 Jul 2018 14:03:02 UTC
(1 month ago)
A mail storage server has crashed. We're moving services to alternate servers and should be back shortly.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity