Service Current 23 Jan 22 Jan 21 Jan 20 Jan 19 Jan
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 23 Dec 2017 11:00:58 UTC
(1 month ago)
Services restored. It looks like an OS disk failed. We'll get it replaced and repair the damage over the next day or two and get that machine back into service for Christmas. Thanks for your patience!
General availability 23 Dec 2017 10:29:52 UTC
(1 month ago)
One mail store server has crashed. We're moving services over to a backup server. We'll be back in a few minutes.
General availability 29 Nov 2017 22:24:02 UTC
(1 month ago)
Services restored. A network config change by our datacentre provider went wrong, and has been reverted. We're working with them to understand how it happened and what we can do to avoid similar problems in the future. Thanks for your patience!
General availability 29 Nov 2017 22:00:14 UTC
(1 month ago)
There appears to be a network fault at our primary datacentre. Operations staff are working on it. We'll let you know when we've got more info.
General availability 15 Nov 2017 03:20:10 UTC
(2 months ago)
Services restored. The problem was traced to a bug in a firewall update that went unnoticed. We'll be working to improve our testing to ensure this type of problem gets caught before it goes live. Sorry about that, and thanks for your patience!
General availability 15 Nov 2017 03:04:04 UTC
(2 months ago)
Problem has been identified, fix in progress.
General availability 15 Nov 2017 02:59:17 UTC
(2 months ago)
Our frontend servers are down, engineers are investigating.
General availability 15 Nov 2017 02:55:58 UTC
(2 months ago)
We're currently unavailable due to a network fault. We're working on it and we'll let you know more soon.
Calendar (CalDAV) 10 Nov 2017 00:11:53 UTC
(2 months ago)
Calendar sync issues have now been fixed. Thanks for your patience!
Calendar (CalDAV) 9 Nov 2017 18:01:54 UTC
(2 months ago)
A small subset of calendar clients are unable to synchronise. This should be fixed today.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity