Service Current 3 Feb 2 Feb 1 Feb 31 Jan 30 Jan
General availability
Web client and mobile app
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (WebDAV)
Contacts (CardDAV)
Support System

Recent events

Service Time Status Message
Web client and mobile app 23 Jan 2023 14:42:56 UTC
(1 week ago)
A new version of the Fastmail iOS app with a fix for the crashing issue is now available in the App Store. Updating the app should resolve the problem.
Web client and mobile app 22 Jan 2023 22:26:26 UTC
(1 week ago)
Some customers are experiencing interrupted access to the Fastmail iOS App. We're looking into it.
Support System 11 Jan 2023 05:22:59 UTC
(3 weeks ago)
The issue causing some customers to experience interrupted access to our support web form has now been resolved.
Support System 11 Jan 2023 04:59:00 UTC
(3 weeks ago)
Some customers are experiencing interrupted access to our support web form. Please email support@fastmail.com if you need to contact us
Mail delivery 28 Nov 2022 19:37:35 UTC
(2 months ago)
The issue causing delays is now resolved, and mail delivery is back to normal. We’re continuing to monitor.
Mail delivery 28 Nov 2022 16:43:23 UTC
(2 months ago)
Some customers are seeing delays of up to 45 minutes due to unusually high amounts of incoming mail. We’re looking into it.
General availability 18 Nov 2022 20:53:19 UTC
(2 months ago)
Some users briefly experienced interrupted access to Fastmail services. We are continuing to monitor.
General availability 16 Nov 2022 10:32:44 UTC
(2 months ago)
Systems are currently normal for all users. We continue to monitor the situation. No mail has been lost.
General availability 16 Nov 2022 08:35:53 UTC
(2 months ago)
We are seeing continued DDoS attacks against our infrastructure. We are still working with our network provider to improve mitigations. No mail has been lost.
General availability 16 Nov 2022 06:58:28 UTC
(2 months ago)
DDoS mitigations are in place and we continue to monitor the situation.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity