| Service | Current | 20 Nov | 19 Nov | 18 Nov | 17 Nov | 16 Nov |
|---|---|---|---|---|---|---|
| General availability | ||||||
| Web client | ||||||
| Login & sessions | ||||||
| Mail delivery | ||||||
| Mail access (IMAP/POP) | ||||||
| Calendar (CalDAV) | ||||||
| File storage (FTP/DAV) | ||||||
| Contacts (LDAP) |
Recent events
| Service | Time | Status | Message |
|---|---|---|---|
| General availability |
31 Oct 2019 09:43:49 UTC
(2 weeks ago) |
Fastmail was unavailable for around 30 minutes due to a failed core database. Services have been restored and we are investigating the underlying cause. Thanks for your patience. | |
| General availability |
28 Oct 2019 23:41:16 UTC
(3 weeks ago) |
We've resolved the issue and access has been restored. No mail has been lost. | |
| General availability |
28 Oct 2019 22:44:06 UTC
(3 weeks ago) |
Some customers are experiencing interrupted access to Fastmail services. We're looking into it. | |
| General availability |
16 Oct 2019 23:44:06 UTC
(1 month ago) |
All service for our customer support system has been restored. No mail or tickets have been lost. Thank you for your understanding. | |
| General availability |
16 Oct 2019 22:48:40 UTC
(1 month ago) |
Due to a problem at an external provider, our customer support system is currently unavailable. All Fastmail systems (mail, calendars, contacts, etc.) are still up and running fine. | |
| General availability |
16 Oct 2019 19:45:40 UTC
(1 month ago) |
Access to Fastmail services has been restored. System status is currently normal for all users. We're continuing to monitor the situation. Thank you for your patience and understanding. | |
| General availability |
16 Oct 2019 18:56:34 UTC
(1 month ago) |
Some customers are experience interrupted access to Fastmail services. We're looking into it. | |
| General availability |
20 Aug 2019 19:52:40 UTC
(3 months ago) |
A mail server failed & caused the issues some users were experiencing. We've corrected the problem and access has been restored. No mail has been lost. | |
| General availability |
20 Aug 2019 19:23:44 UTC
(3 months ago) |
Some customers are experience interrupted access to Fastmail services. We're looking into it. | |
| General availability |
2 Jul 2019 14:04:34 UTC
(4 months ago) |
Access to the customer support system has been restored, and we're ready to assist you! |
Status Legend
-
The service is operating normally
-
The service is unavailable
-
The service is operating in a degraded capacity
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