Service Current 11 Jul 10 Jul 9 Jul 8 Jul 7 Jul
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)
Support System

Recent events

Service Time Status Message
General availability 29 Jun 2020 04:20:26 UTC
(1 week ago)
Problems all resolved, a restart across the cluster ran slow and some mail stores were timing out
General availability 29 Jun 2020 03:59:50 UTC
(1 week ago)
Short outage for some users
Mail delivery 12 Jun 2020 15:08:48 UTC
(1 month ago)
Our upstream network provider has corrected the issue, and all systems should be back to normal. Thanks for your patience!
Mail delivery 12 Jun 2020 14:28:38 UTC
(1 month ago)
Some mail delivery is being delayed due to a problem with the network backbone. While that's being investigated, the mail you send might take a little longer to get where it's going.
General availability 25 May 2020 10:41:24 UTC
(1 month ago)
Network issues have been resolved. Normal access has been restored.
General availability 25 May 2020 10:23:31 UTC
(1 month ago)
Some customers may be experiencing intermittent access to Fastmail services due to a network fault. We are investigating.
General availability 3 May 2020 06:06:26 UTC
(2 months ago)
Services are now restored. Thanks for your patience!
General availability 3 May 2020 05:43:00 UTC
(2 months ago)
A mail storage server has failed, affecting service for some users. We're currently bringing backup servers online. Service should be restored in a few minutes.
Mail access (IMAP/POP) 13 Apr 2020 11:55:15 UTC
(2 months ago)
Everything is running fine again, though some users may see slowness for a few hours as we rebalance.
Mail access (IMAP/POP) 13 Apr 2020 11:01:08 UTC
(2 months ago)
One mail storage server is overloaded, we are investigating

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity