Service Current 3 Dec 2 Dec 1 Dec 30 Nov 29 Nov
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)
Support System

Recent events

Service Time Status Message
General availability 2 Dec 2020 11:03:30 UTC
(2 days ago)
The issue with failed connections has been resolved. We are continuing to monitor and investigate the cause.
General availability 2 Dec 2020 10:27:42 UTC
(2 days ago)
We are experiencing issues that will cause interrupted service and some failed connections. We do not expect any mail to be lost. We are currently investigating.
General availability 1 Dec 2020 17:10:15 UTC
(2 days ago)
Access to Fastmail services has been restored. System status is currently normal for all users. We're continuing to monitor the situation. Some users will experience residual delays with mail delivery. No mail has been lost.
General availability 1 Dec 2020 15:49:02 UTC
(3 days ago)
We’re currently experiencing issues that will cause interrupted service. We do not expect any mail to be lost. We are currently investigating.
General availability 6 Nov 2020 03:44:46 UTC
(4 weeks ago)
There were problems connecting to our database and a small number of users saw a brief interruption. We are investigating the underlying cause. No mail has been lost.
General availability 6 Nov 2020 03:25:56 UTC
(4 weeks ago)
We're seeing an issue with loading Fastmail for some users. We’re working to implement a solution.
General availability 6 Nov 2020 03:25:00 UTC
(4 weeks ago)
We're seeing an issue with loading Fastmail for some users. We’re working to implement a solution.
Mail access (IMAP/POP) 4 Nov 2020 02:30:18 UTC
(1 month ago)
We experienced some brief interruptions with connections for third party clients. This has now be resolved.
Web client 28 Oct 2020 01:57:32 UTC
(1 month ago)
Earlier we were seeing an issue with loading Fastmail, which we believe was isolated to older browsers. Our developers have made adjustments to resolve this.
Web client 28 Oct 2020 00:06:18 UTC
(1 month ago)
We're seeing an issue with loading Fastmail, which we believe is isolated to older browsers. We’re working to implement a solution.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity