Service Current 16 Jul 15 Jul 14 Jul 13 Jul 12 Jul
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 2 Jul 2019 14:04:34 UTC
(2 weeks ago)
Access to the customer support system has been restored, and we're ready to assist you!
General availability 2 Jul 2019 13:52:32 UTC
(2 weeks ago)
Due to a problem at an external provider, our customer support system is currently unavailable. All Fastmail systems (mail, calendars, contacts, etc.) are still up and running fine.
General availability 26 Jun 2019 13:40:09 UTC
(2 weeks ago)
Our updates are long since complete and service has remained uninterrupted.
General availability 24 Jun 2019 16:21:46 UTC
(3 weeks ago)
Updates are going live today, some of which touch how we collect mail from other providers. Please contact support if you think you see a problem with fetching mail from or sending mail through another provider (like Gmail).
General availability 11 Jun 2019 19:27:28 UTC
(1 month ago)
Access to FastMail services has been restored. System status is currently normal for all users. We're continuing to monitor the situation. Thank you for your patience and understanding.
General availability 11 Jun 2019 19:00:19 UTC
(1 month ago)
We're experiencing a distributed denial of service attack. This affects your ability to login on the web & mobile. It may also create delays sending & receiving mail. We're working with our network provider to resolve this. We'll post more information as it is available.
General availability 11 Jun 2019 18:13:10 UTC
(1 month ago)
Access to FastMail services has been interrupted. We're looking into it.
General availability 9 Jun 2019 10:10:31 UTC
(1 month ago)
We're hearing that some customers are having problems accessing FastMail from some ISPs, including Telstra. Our services are up but we're talking to our network provider to see if there's anything they can do. We'll update when we hear more.
General availability 9 Jun 2019 07:02:53 UTC
(1 month ago)
Our scheduled network maintenance is complete and FastMail services have be fully restored. System status is normal for all users.
General availability 9 Jun 2019 06:51:25 UTC
(1 month ago)
We are currently performing minor network maintenance. We expect an outage of approximately one minute, during which time FastMail services will be unavailable.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity