Service Current 19 Jul 18 Jul 17 Jul 16 Jul 15 Jul
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 13 Jul 2017 11:01:17 UTC
(1 week ago)
All services are back online. We're now inspecting the failed server to figure out exactly where it went wrong. Thanks for your patience and have a great day! :)
General availability 13 Jul 2017 10:43:15 UTC
(1 week ago)
One of our mail/calendar/contacts storage servers has crashed. We're moving services over to a secondary. No mail has been lost and services should be restored in a few minutes.
General availability 23 Jun 2017 06:16:36 UTC
(3 weeks ago)
Our DNS servers may have failed to return results for a short time, causing lookup failures. This is now fixed.
General availability 30 Mar 2017 04:46:55 UTC
(3 months ago)
Services are restored, with no mail lost. The problem was caused by a network connection between two racks failing. There is a fallback, but it looks like it failed some time ago without being noticed. Both connections have been repaired, and we will be making improvements to our network health monitoring so we're alerted to this sort of problem in the future.
General availability 30 Mar 2017 02:42:02 UTC
(3 months ago)
Network has been restored, and we're gradually restoring service. Things might be a bit sluggish for the next little while, please bear with us!
General availability 30 Mar 2017 02:20:15 UTC
(3 months ago)
We've just lost network to a couple of racks, taking the service offline. Working on fixing it now.
Web client 8 Feb 2017 21:47:15 UTC
(5 months ago)
All affected users have had their search indexes rebuild and searches are complete again
Web client 6 Feb 2017 07:16:37 UTC
(5 months ago)
Due to a bug with search index compaction, a fraction of users are unable to find some emails in search results. We are reindexing and estimate a complete fix in 1-2 days.
General availability 6 Jan 2017 09:39:00 UTC
(6 months ago)
All good again now
General availability 6 Jan 2017 09:16:56 UTC
(6 months ago)
services are broken for a small number of people, and rule generation is unstable

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity