Service Current 16 Nov 15 Nov 14 Nov 13 Nov 12 Nov
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 30 Oct 2018 18:46:21 UTC
(2 weeks ago)
From 13:35 - 13:53 EDT (-0500 GMT) we experienced a partial outage, with some customers losing mailbox access for up to 20 minutes. No messages were lost, but you may have seen a delay sending or receiving mail. We're still investigating the root cause!
General availability 30 Oct 2018 17:37:03 UTC
(2 weeks ago)
We're seeing increased reports of errors reaching our service. We're looking into it and will be back as soon as we can.
General availability 5 Oct 2018 00:12:27 UTC
(1 month ago)
Advance notice: 12am-6am EDT Oct 5, 6 and 7 - our web interface may be slightly slow but no other impact expected. Our network provider is performing substantial upgrades to their network to improve reliability and mitigation against the recent outages.
General availability 2 Oct 2018 06:42:41 UTC
(1 month ago)
We’re back! Network issues have been resolved and connectivity has been restored. No mail was lost. We’re working with our network provider to understand what the cause was. Thank you for your understanding!
General availability 2 Oct 2018 06:21:34 UTC
(1 month ago)
We are aware of some network problems into our data centre. We are investigating the issue. No mail loss is expected.
File storage (FTP/DAV) 12 Sep 2018 05:44:13 UTC
(2 months ago)
File storage has been restored to service. Thanks for your patience!
File storage (FTP/DAV) 12 Sep 2018 05:30:18 UTC
(2 months ago)
File storage and related features (user websites, FTP, WebDAV and attachment upload) are unavailable. Service will be restored in a few minutes.
General availability 26 Aug 2018 09:59:16 UTC
(2 months ago)
We are back online, thanks for your patience. No mail has been lost during this outage.
General availability 26 Aug 2018 09:07:21 UTC
(2 months ago)
FastMail is unavailable. Looks like a network problem at our primary datacentre provider. We're investigating and will let you know more info as soon as we have it.
General availability 1 Aug 2018 10:28:56 UTC
(3 months ago)
The outage was caused by network routing issue that affected a number of major networks and providers, and was resolved by our upstream provider in conjunction with the major networks. No mail was lost as a result of this problem.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity