Service Current 16 Sep 15 Sep 14 Sep 13 Sep 12 Sep
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 20 Aug 2019 19:52:40 UTC
(3 weeks ago)
A mail server failed & caused the issues some users were experiencing. We've corrected the problem and access has been restored. No mail has been lost.
General availability 20 Aug 2019 19:23:44 UTC
(3 weeks ago)
Some customers are experience interrupted access to Fastmail services. We're looking into it.
General availability 2 Jul 2019 14:04:34 UTC
(2 months ago)
Access to the customer support system has been restored, and we're ready to assist you!
General availability 2 Jul 2019 13:52:32 UTC
(2 months ago)
Due to a problem at an external provider, our customer support system is currently unavailable. All Fastmail systems (mail, calendars, contacts, etc.) are still up and running fine.
General availability 26 Jun 2019 13:40:09 UTC
(2 months ago)
Our updates are long since complete and service has remained uninterrupted.
General availability 24 Jun 2019 16:21:46 UTC
(2 months ago)
Updates are going live today, some of which touch how we collect mail from other providers. Please contact support if you think you see a problem with fetching mail from or sending mail through another provider (like Gmail).
General availability 11 Jun 2019 19:27:28 UTC
(3 months ago)
Access to FastMail services has been restored. System status is currently normal for all users. We're continuing to monitor the situation. Thank you for your patience and understanding.
General availability 11 Jun 2019 19:00:19 UTC
(3 months ago)
We're experiencing a distributed denial of service attack. This affects your ability to login on the web & mobile. It may also create delays sending & receiving mail. We're working with our network provider to resolve this. We'll post more information as it is available.
General availability 11 Jun 2019 18:13:10 UTC
(3 months ago)
Access to FastMail services has been interrupted. We're looking into it.
General availability 9 Jun 2019 10:10:31 UTC
(3 months ago)
We're hearing that some customers are having problems accessing FastMail from some ISPs, including Telstra. Our services are up but we're talking to our network provider to see if there's anything they can do. We'll update when we hear more.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity