Service Current 21 Apr 20 Apr 19 Apr 18 Apr 17 Apr
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
Web client 26 Mar 2019 15:20:36 UTC
(3 weeks ago) 		Access to both the web UI and mobile applications was interrupted for 15 minutes and has been restored. Please contact support@fastmail.com if you encounter further issues.
Web client 13 Feb 2019 00:01:59 UTC
(2 months ago) 		Access to accounts over the web and mobile applications has been restored. Please contact support@fastmail.com if you see further issues. Thank you for your understanding.
Web client 12 Feb 2019 19:12:12 UTC
(2 months ago) 		Access to both the web UI and mobile applications is failing intermittently. We're looking into it.
Web client 12 Feb 2019 18:04:18 UTC
(2 months ago) 		Thanks for your patience throughout the intermittent login issues of the last few hours. System status is back to normal for all users.
Web client 12 Feb 2019 16:43:57 UTC
(2 months ago) 		Access to both the web UI and mobile applications is failing intermittently. We're looking into it.
Web client 12 Feb 2019 12:52:39 UTC
(2 months ago) 		We've discovered and corrected the problem, and you should be able to log into the web UI again. Please contact support@fastmail.com if you have further issues.
Web client 12 Feb 2019 11:45:08 UTC
(2 months ago) 		Access to the web UI is failing intermittently. We're looking into it.
Web client 26 Nov 2018 15:18:29 UTC
(4 months ago) 		fastmailusercontent.com has been removed from Google's security / deceptive site list. We've reviewed the reported content, and can confirm no user files, attachments or images were compromised. Thank you for your patience as we addressed this; your security is our top concern!
Web client 26 Nov 2018 14:18:55 UTC
(4 months ago) 		You might be seeing a red warning page when trying to look at attachments or images today. We are dealing with this as quickly as possible.
General availability 30 Oct 2018 18:46:21 UTC
(5 months ago) 		From 13:35 - 13:53 EDT (-0500 GMT) we experienced a partial outage, with some customers losing mailbox access for up to 20 minutes. No messages were lost, but you may have seen a delay sending or receiving mail. We're still investigating the root cause!

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity