Service Current 23 Sep 22 Sep 21 Sep 20 Sep 19 Sep
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)
Support System

Recent events

Service Time Status Message
General availability 20 Sep 2021 16:48:19 UTC
(3 days ago)
Some customers were having issues using webmail and our mobile apps for around approximately 15 minutes. Access has been restored and we are investigating the underlying cause. No mail has been lost.
General availability 20 Sep 2021 16:37:27 UTC
(3 days ago)
“Some Fastmail users are experiencing issues using webmail and our mobile apps. We’re working to implement a solution."
Login & sessions 15 Sep 2021 22:23:03 UTC
(1 week ago)
Some customers were unable to log in for around 30 minutes. Access has been restored and we are investigating the underlying cause. No mail has been lost.
Login & sessions 15 Sep 2021 20:39:57 UTC
(1 week ago)
Some Fastmail users are experiencing issues logging in. We are currently investigating.
Login & sessions 2 Sep 2021 05:59:34 UTC
(3 weeks ago)
We've identified the cause of the issue. If you lost your active session, logging back in should resolve the issue. Your old session will still show in the Logged In Sessions list for the next 30 days.
Login & sessions 2 Sep 2021 05:04:57 UTC
(3 weeks ago)
We're seeing an issue where some customers were logged out of their current session. We’re working to implement a solution.
General availability 5 Aug 2021 22:36:55 UTC
(1 month ago)
Access to Fastmail services has been restored and new users can sign up without errors. System status is currently normal for all users. Thank you for your patience and understanding.
File storage (FTP/DAV) 5 Aug 2021 22:36:22 UTC
(1 month ago)
File storage issues have been resolved. We're continuing to monitor the situation. Thank you for your patience and understanding.
File storage (FTP/DAV) 5 Aug 2021 20:13:11 UTC
(1 month ago)
We are experiencing problems with file storage, and are currently investigating.
General availability 5 Aug 2021 20:07:22 UTC
(1 month ago)
Some newly created users are reporting an error upon signup, and a small subset of users are also seeing issues accessing their mailbox. We are currently investigating.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity