Service Current 18 Dec 17 Dec 16 Dec 15 Dec 14 Dec
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
Web client 26 Nov 2018 15:18:29 UTC
(3 weeks ago) 		fastmailusercontent.com has been removed from Google's security / deceptive site list. We've reviewed the reported content, and can confirm no user files, attachments or images were compromised. Thank you for your patience as we addressed this; your security is our top concern!
Web client 26 Nov 2018 14:18:55 UTC
(3 weeks ago) 		You might be seeing a red warning page when trying to look at attachments or images today. We are dealing with this as quickly as possible.
General availability 30 Oct 2018 18:46:21 UTC
(1 month ago) 		From 13:35 - 13:53 EDT (-0500 GMT) we experienced a partial outage, with some customers losing mailbox access for up to 20 minutes. No messages were lost, but you may have seen a delay sending or receiving mail. We're still investigating the root cause!
General availability 30 Oct 2018 17:37:03 UTC
(1 month ago) 		We're seeing increased reports of errors reaching our service. We're looking into it and will be back as soon as we can.
General availability 5 Oct 2018 00:12:27 UTC
(2 months ago) 		Advance notice: 12am-6am EDT Oct 5, 6 and 7 - our web interface may be slightly slow but no other impact expected. Our network provider is performing substantial upgrades to their network to improve reliability and mitigation against the recent outages.
General availability 2 Oct 2018 06:42:41 UTC
(2 months ago) 		We’re back! Network issues have been resolved and connectivity has been restored. No mail was lost. We’re working with our network provider to understand what the cause was. Thank you for your understanding!
General availability 2 Oct 2018 06:21:34 UTC
(2 months ago) 		We are aware of some network problems into our data centre. We are investigating the issue. No mail loss is expected.
File storage (FTP/DAV) 12 Sep 2018 05:44:13 UTC
(3 months ago) 		File storage has been restored to service. Thanks for your patience!
File storage (FTP/DAV) 12 Sep 2018 05:30:18 UTC
(3 months ago) 		File storage and related features (user websites, FTP, WebDAV and attachment upload) are unavailable. Service will be restored in a few minutes.
General availability 26 Aug 2018 09:59:16 UTC
(3 months ago) 		We are back online, thanks for your patience. No mail has been lost during this outage.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity