Service Current 25 Sep 24 Sep 23 Sep 22 Sep 21 Sep
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
Mail access (IMAP/POP) 18 Sep 2017 20:17:45 UTC
(1 week ago)
All services restored on alternate servers. Thanks for your patience!
Mail access (IMAP/POP) 18 Sep 2017 19:58:14 UTC
(1 week ago)
A disk controller on one of the mail store servers has failed. We're migrating services to another machine. IWThis will take a few minutes.
Mail access (IMAP/POP) 16 Sep 2017 01:15:43 UTC
(1 week ago)
All services restored. Thanks for your patience.
Mail access (IMAP/POP) 16 Sep 2017 01:05:40 UTC
(1 week ago)
A mail storage server has crashed. We're moving services to alternate services. Service will be restored to normal in a few minutes.
Mail access (IMAP/POP) 3 Sep 2017 00:34:15 UTC
(3 weeks ago)
All services restored! We'll spend some time with the failed server today to try and understand what went wrong. Thank you for your patience!
Mail access (IMAP/POP) 3 Sep 2017 00:21:47 UTC
(3 weeks ago)
A mail storage server has crashed. We're moving services to backup servers and will be back in a few minutes.
Mail access (IMAP/POP) 18 Aug 2017 05:10:30 UTC
(1 month ago)
Services restored. The outage appears to be caused by a failed disk controller. We will investigate further. Thanks for your patience.
Mail access (IMAP/POP) 18 Aug 2017 04:53:17 UTC
(1 month ago)
A mail storage server crashed. Services are being moved to other machines. Everything should be back in a few minutes.
General availability 18 Aug 2017 04:23:47 UTC
(1 month ago)
FastMail's support page will be unavailable from 4:30AM UTC (~10 minutes from now) for 30 minutes while we perform a system upgrade.
General availability 6 Aug 2017 05:01:13 UTC
(1 month ago)
Services have been restored. The problem was a a network peering issue, leading to our services being unavailable to parts of the internet. We're working with our network provider to understand what happened and what improvements we can make in the future. Thank you for your patience.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity