Service Current 20 Oct 19 Oct 18 Oct 17 Oct 16 Oct
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 5 Oct 2018 00:12:27 UTC
(2 weeks ago) 		Advance notice: 12am-6am EDT Oct 5, 6 and 7 - our web interface may be slightly slow but no other impact expected. Our network provider is performing substantial upgrades to their network to improve reliability and mitigation against the recent outages.
General availability 2 Oct 2018 06:42:41 UTC
(2 weeks ago) 		We’re back! Network issues have been resolved and connectivity has been restored. No mail was lost. We’re working with our network provider to understand what the cause was. Thank you for your understanding!
General availability 2 Oct 2018 06:21:34 UTC
(2 weeks ago) 		We are aware of some network problems into our data centre. We are investigating the issue. No mail loss is expected.
File storage (FTP/DAV) 12 Sep 2018 05:44:13 UTC
(1 month ago) 		File storage has been restored to service. Thanks for your patience!
File storage (FTP/DAV) 12 Sep 2018 05:30:18 UTC
(1 month ago) 		File storage and related features (user websites, FTP, WebDAV and attachment upload) are unavailable. Service will be restored in a few minutes.
General availability 26 Aug 2018 09:59:16 UTC
(1 month ago) 		We are back online, thanks for your patience. No mail has been lost during this outage.
General availability 26 Aug 2018 09:07:21 UTC
(1 month ago) 		FastMail is unavailable. Looks like a network problem at our primary datacentre provider. We're investigating and will let you know more info as soon as we have it.
General availability 1 Aug 2018 10:28:56 UTC
(2 months ago) 		The outage was caused by network routing issue that affected a number of major networks and providers, and was resolved by our upstream provider in conjunction with the major networks. No mail was lost as a result of this problem.
General availability 1 Aug 2018 10:08:03 UTC
(2 months ago) 		Good news! Mail access has been restored for users on some major networks. We apologize to those customers who still cannot reach their Inboxes - we're working to restore full access as fast as we can. No mail has been lost during this downtime.
General availability 1 Aug 2018 09:47:01 UTC
(2 months ago) 		Our network providers have identified the issue and are working on the problem. We'll be back as soon as we can.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity