Service Current 18 Aug 17 Aug 16 Aug 15 Aug 14 Aug
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (WebDAV)
Contacts (CardDAV)
Support System

Recent events

Service Time Status Message
General availability 19 Jul 2022 02:21:32 UTC
(1 month ago)
We have now resolved this issue and all users affected should be able to log in.
General availability 19 Jul 2022 02:04:51 UTC
(1 month ago)
Some users are currently seeing issues accessing their mail due to an internal network issue, we are implementing a fix now.
General availability 2 Jun 2022 02:48:59 UTC
(2 months ago)
The routing issue causing interrupted access to Fastmail services for some users has been resolved. No mail has been lost.
General availability 1 Jun 2022 19:41:13 UTC
(2 months ago)
The routing issue causing interrupted access to Fastmail services for some users remains ongoing. Affected users appear to be located in/around Washington, Oregon, and Alaska using Wave Broadband (and possibly other providers). We’re continuing to investigate with our datacenter.
General availability 1 Jun 2022 16:45:31 UTC
(2 months ago)
Due to a routing issue, some customers using Wave Broadband are experiencing interrupted access to Fastmail services. We’re looking into it with our datacenter.
Mail delivery 24 Feb 2022 15:26:59 UTC
(5 months ago)
The issues affecting some users' ability to send mail has been resolved. No mail has been lost, but there may be delays in mail being delivered.
Mail delivery 24 Feb 2022 14:50:54 UTC
(5 months ago)
Some users are experiencing issues sending mail. We are currently investigating.
General availability 24 Feb 2022 13:40:09 UTC
(5 months ago)
The DNS issue is now resolved. It can take a short while for the outgoing queue to clear out. No mail was lost.
General availability 24 Feb 2022 11:07:35 UTC
(5 months ago)
There is a dns issue with one of our network providers that is causing some outbound mail to be delayed. We are investigating
General availability 22 Feb 2022 19:25:04 UTC
(5 months ago)
Access to Fastmail services has been restored. System status is currently normal for all users. We're continuing to monitor the situation. Thank you for your patience and understanding.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity