Service Current 22 Sep 21 Sep 20 Sep 19 Sep 18 Sep
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
File storage (FTP/DAV) 12 Sep 2018 05:44:13 UTC
(1 week ago)
File storage has been restored to service. Thanks for your patience!
File storage (FTP/DAV) 12 Sep 2018 05:30:18 UTC
(1 week ago)
File storage and related features (user websites, FTP, WebDAV and attachment upload) are unavailable. Service will be restored in a few minutes.
General availability 26 Aug 2018 09:59:16 UTC
(3 weeks ago)
We are back online, thanks for your patience. No mail has been lost during this outage.
General availability 26 Aug 2018 09:07:21 UTC
(3 weeks ago)
FastMail is unavailable. Looks like a network problem at our primary datacentre provider. We're investigating and will let you know more info as soon as we have it.
General availability 1 Aug 2018 10:28:56 UTC
(1 month ago)
The outage was caused by network routing issue that affected a number of major networks and providers, and was resolved by our upstream provider in conjunction with the major networks. No mail was lost as a result of this problem.
General availability 1 Aug 2018 10:08:03 UTC
(1 month ago)
Good news! Mail access has been restored for users on some major networks. We apologize to those customers who still cannot reach their Inboxes - we're working to restore full access as fast as we can. No mail has been lost during this downtime.
General availability 1 Aug 2018 09:47:01 UTC
(1 month ago)
Our network providers have identified the issue and are working on the problem. We'll be back as soon as we can.
General availability 1 Aug 2018 08:58:05 UTC
(1 month ago)
We are seeing some network improvements. Pobox, Listbox and Topicbox are back online. FastMail remains down at this time. We continue to work with our provider to restore service.
General availability 1 Aug 2018 07:39:21 UTC
(1 month ago)
We’re experiencing network issues with several providers. Get updates on fastmailstatus.com as the situation progresses.
General availability 19 Jul 2018 06:34:58 UTC
(2 months ago)
Affected services have been moved to backup servers. This only affected a small number of users. No mail was lost. Sorry about the noise!

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity