Service Current 16 Apr 15 Apr 14 Apr 13 Apr 12 Apr
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)
Support System

Recent events

Service Time Status Message
Support System 19 Mar 2021 20:37:08 UTC
(4 weeks ago)
Access to the customer support system has been restored, and we're ready to assist you!
Support System 19 Mar 2021 20:04:20 UTC
(4 weeks ago)
Our customer support system will experience a brief downtime expected to last 10 to 30 minutes. During this time, our support team will not be responding to requests. Tickets emailed to support@fastmail.com will be delayed, but not lost.
Support System 19 Mar 2021 02:30:46 UTC
(4 weeks ago)
Access to the customer support system has been restored, and we're ready to assist you!
Support System 19 Mar 2021 01:49:49 UTC
(4 weeks ago)
Our customer support system will experience a brief downtime expected to last 10 to 30 minutes. During this time, our support team will not be responding to requests. Tickets emailed to support@fastmail.com will be delayed, but not lost.
Support System 9 Mar 2021 05:09:40 UTC
(1 month ago)
The scheduled upgrade to our customer support system is complete. No tickets were lost. Thanks for your patience!
Support System 9 Mar 2021 03:59:37 UTC
(1 month ago)
Our customer support system is currently performing a scheduled upgrade expected to last two to three hours. During this time, our support team will not be responding to requests. Tickets emailed to support@fastmail.com will be delayed, but not lost.
General availability 26 Jan 2021 20:54:10 UTC
(2 months ago)
We've resolved the issue and access has been restored. No mail has been lost.
General availability 26 Jan 2021 18:35:15 UTC
(2 months ago)
A small segment of customers are experiencing interrupted access to Fastmail services. We're looking into it.
General availability 22 Jan 2021 22:04:40 UTC
(2 months ago)
The previous issue with Google’s push notification service that impacted notifications on Android has been resolved. Thanks for your understanding.
General availability 22 Jan 2021 15:03:26 UTC
(2 months ago)
Information: Some Android users may have trouble receiving notifications. We believe this is due to an issue with Google’s push notification service. We are monitoring the situation.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity