Service Current 20 Feb 19 Feb 18 Feb 17 Feb 16 Feb
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
Mail access (IMAP/POP) 6 Feb 2018 20:04:11 UTC
(2 weeks ago)
Service has been restore, mail access should be normal for all users.
Mail access (IMAP/POP) 6 Feb 2018 19:37:04 UTC
(2 weeks ago)
Due to a server error, some users may unable to access their mail right now. Work is underway.
Web client 6 Feb 2018 03:31:53 UTC
(2 weeks ago)
The web UI was unavailable for a few minutes due to a deploy problem. It's been fixed, and everything is working normally. Sorry about that!
General availability 24 Jan 2018 22:49:00 UTC
(3 weeks ago)
We're back! All services moved to alternate servers, and we're now looking into the hardware fault in more detail. Thanks for your patience!
General availability 24 Jan 2018 20:34:59 UTC
(4 weeks ago)
Some mailboxes are currently unavailable due to a hardware failure, but should be back soon.
General availability 23 Dec 2017 11:00:58 UTC
(1 month ago)
Services restored. It looks like an OS disk failed. We'll get it replaced and repair the damage over the next day or two and get that machine back into service for Christmas. Thanks for your patience!
General availability 23 Dec 2017 10:29:52 UTC
(1 month ago)
One mail store server has crashed. We're moving services over to a backup server. We'll be back in a few minutes.
General availability 29 Nov 2017 22:24:02 UTC
(2 months ago)
Services restored. A network config change by our datacentre provider went wrong, and has been reverted. We're working with them to understand how it happened and what we can do to avoid similar problems in the future. Thanks for your patience!
General availability 29 Nov 2017 22:00:14 UTC
(2 months ago)
There appears to be a network fault at our primary datacentre. Operations staff are working on it. We'll let you know when we've got more info.
General availability 15 Nov 2017 03:20:10 UTC
(3 months ago)
Services restored. The problem was traced to a bug in a firewall update that went unnoticed. We'll be working to improve our testing to ensure this type of problem gets caught before it goes live. Sorry about that, and thanks for your patience!

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity