Service Current 22 Sep 21 Sep 20 Sep 19 Sep 18 Sep
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)
Support System

Recent events

Service Time Status Message
General availability 30 Aug 2020 12:26:24 UTC
(3 weeks ago)
There are still problems in the internet, but we're mostly getting reports that we're routing around it now. Marking ourselves green, but please do let us know if you're still seeing issues.
General availability 30 Aug 2020 10:53:49 UTC
(3 weeks ago)
Looks like it's not just us, major outages all over the internet. Many other reports. Some of our team can still get in fine and report that our systems are running OK, it's just that connectivity is out.
General availability 30 Aug 2020 10:25:25 UTC
(3 weeks ago)
We appear to be inaccessible from some parts of the internet, but up from others. We are investigating.
General availability 17 Jul 2020 22:20:49 UTC
(2 months ago)
The issue at Cloudflare has now been resolved, and access to all Fastmail systems should be back to normal. Thank you for your patience!
General availability 17 Jul 2020 22:00:27 UTC
(2 months ago)
Due to a DNS issue at Cloudflare, some of our systems may have been unreachable for about 25 minutes. We believe that these issues are resolved, and that no mail has been lost. We will continue to monitor the situation.
General availability 29 Jun 2020 04:20:26 UTC
(2 months ago)
Problems all resolved, a restart across the cluster ran slow and some mail stores were timing out
General availability 29 Jun 2020 03:59:50 UTC
(2 months ago)
Short outage for some users
Mail delivery 12 Jun 2020 15:08:48 UTC
(3 months ago)
Our upstream network provider has corrected the issue, and all systems should be back to normal. Thanks for your patience!
Mail delivery 12 Jun 2020 14:28:38 UTC
(3 months ago)
Some mail delivery is being delayed due to a problem with the network backbone. While that's being investigated, the mail you send might take a little longer to get where it's going.
General availability 25 May 2020 10:41:24 UTC
(3 months ago)
Network issues have been resolved. Normal access has been restored.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity