Service Current 12 May 11 May 10 May 9 May 8 May
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)
Support System

Recent events

Service Time Status Message
Login & sessions 20 Apr 2021 02:43:26 UTC
(3 weeks ago)
We've resolved the issue and the ability to log out has been restored. No mail has been lost.
Login & sessions 20 Apr 2021 01:44:49 UTC
(3 weeks ago)
Customers are currently unable to log out. We've isolated the cause and expect it will be resolved within an hour.
Support System 19 Mar 2021 20:37:08 UTC
(1 month ago)
Access to the customer support system has been restored, and we're ready to assist you!
Support System 19 Mar 2021 20:04:20 UTC
(1 month ago)
Our customer support system will experience a brief downtime expected to last 10 to 30 minutes. During this time, our support team will not be responding to requests. Tickets emailed to support@fastmail.com will be delayed, but not lost.
Support System 19 Mar 2021 02:30:46 UTC
(1 month ago)
Access to the customer support system has been restored, and we're ready to assist you!
Support System 19 Mar 2021 01:49:49 UTC
(1 month ago)
Our customer support system will experience a brief downtime expected to last 10 to 30 minutes. During this time, our support team will not be responding to requests. Tickets emailed to support@fastmail.com will be delayed, but not lost.
Support System 9 Mar 2021 05:09:40 UTC
(2 months ago)
The scheduled upgrade to our customer support system is complete. No tickets were lost. Thanks for your patience!
Support System 9 Mar 2021 03:59:37 UTC
(2 months ago)
Our customer support system is currently performing a scheduled upgrade expected to last two to three hours. During this time, our support team will not be responding to requests. Tickets emailed to support@fastmail.com will be delayed, but not lost.
General availability 26 Jan 2021 20:54:10 UTC
(3 months ago)
We've resolved the issue and access has been restored. No mail has been lost.
General availability 26 Jan 2021 18:35:15 UTC
(3 months ago)
A small segment of customers are experiencing interrupted access to Fastmail services. We're looking into it.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity