Service Current 23 Jun 22 Jun 21 Jun 20 Jun 19 Jun
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 16 Jun 2018 17:05:00 UTC
(1 week ago)
FastMail was unavailable for 20 minutes due to a network configuration problem at our primary datacenter. No mail was lost.
General availability 29 May 2018 06:36:06 UTC
(3 weeks ago)
Mail access was briefly unavailable due to a failed service restart. The problem has been fixed and services restored. No mail was lost. Sorry about that!
General availability 10 May 2018 09:01:44 UTC
(1 month ago)
The external network issues have been resolved.
General availability 10 May 2018 08:49:10 UTC
(1 month ago)
External network issues are improving. We will continue to monitor and post an update soon.
General availability 10 May 2018 07:49:53 UTC
(1 month ago)
We're aware of problems accessing FastMail from some parts of the world. This appears to be an external network problem. We are investigating and will update when we know more.
File storage (FTP/DAV) 28 Mar 2018 00:43:08 UTC
(2 months ago) has been restored to service, and additional monitoring has been added to catch this kind of problem in the future.
File storage (FTP/DAV) 26 Mar 2018 15:18:10 UTC
(2 months ago) was unavailable due to a firewall config error.
Mail access (IMAP/POP) 6 Feb 2018 20:04:11 UTC
(4 months ago)
Service has been restore, mail access should be normal for all users.
Mail access (IMAP/POP) 6 Feb 2018 19:37:04 UTC
(4 months ago)
Due to a server error, some users may unable to access their mail right now. Work is underway.
Web client 6 Feb 2018 03:31:53 UTC
(4 months ago)
The web UI was unavailable for a few minutes due to a deploy problem. It's been fixed, and everything is working normally. Sorry about that!

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity