Service Current 26 May 25 May 24 May 23 May 22 May
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)
Support System

Recent events

Service Time Status Message
General availability 25 May 2020 10:41:24 UTC
(1 day ago)
Network issues have been resolved. Normal access has been restored.
General availability 25 May 2020 10:23:31 UTC
(1 day ago)
Some customers may be experiencing intermittent access to Fastmail services due to a network fault. We are investigating.
General availability 3 May 2020 06:06:26 UTC
(3 weeks ago)
Services are now restored. Thanks for your patience!
General availability 3 May 2020 05:43:00 UTC
(3 weeks ago)
A mail storage server has failed, affecting service for some users. We're currently bringing backup servers online. Service should be restored in a few minutes.
Mail access (IMAP/POP) 13 Apr 2020 11:55:15 UTC
(1 month ago)
Everything is running fine again, though some users may see slowness for a few hours as we rebalance.
Mail access (IMAP/POP) 13 Apr 2020 11:01:08 UTC
(1 month ago)
One mail storage server is overloaded, we are investigating
General availability 2 Apr 2020 23:40:12 UTC
(1 month ago)
There were problems connecting to our database. We've corrected the problem and access has been restored. No mail has been lost.
General availability 2 Apr 2020 23:31:15 UTC
(1 month ago)
Some customers are experiencing interrupted access to Fastmail services. We're looking into it.
General availability 31 Oct 2019 09:43:49 UTC
(6 months ago)
Fastmail was unavailable for around 30 minutes due to a failed core database. Services have been restored and we are investigating the underlying cause. Thanks for your patience.
General availability 28 Oct 2019 23:41:16 UTC
(6 months ago)
We've resolved the issue and access has been restored. No mail has been lost.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity