Service Current 29 May 28 May 27 May 26 May 25 May
General availability
Web client
Login & sessions
Mail delivery
Mail access (IMAP/POP)
Calendar (CalDAV)
File storage (FTP/DAV)
Contacts (LDAP)

Recent events

Service Time Status Message
General availability 30 Mar 2017 04:46:55 UTC
(2 months ago)
Services are restored, with no mail lost. The problem was caused by a network connection between two racks failing. There is a fallback, but it looks like it failed some time ago without being noticed. Both connections have been repaired, and we will be making improvements to our network health monitoring so we're alerted to this sort of problem in the future.
General availability 30 Mar 2017 02:42:02 UTC
(2 months ago)
Network has been restored, and we're gradually restoring service. Things might be a bit sluggish for the next little while, please bear with us!
General availability 30 Mar 2017 02:20:15 UTC
(2 months ago)
We've just lost network to a couple of racks, taking the service offline. Working on fixing it now.
Web client 8 Feb 2017 21:47:15 UTC
(3 months ago)
All affected users have had their search indexes rebuild and searches are complete again
Web client 6 Feb 2017 07:16:37 UTC
(3 months ago)
Due to a bug with search index compaction, a fraction of users are unable to find some emails in search results. We are reindexing and estimate a complete fix in 1-2 days.
General availability 6 Jan 2017 09:39:00 UTC
(4 months ago)
All good again now
General availability 6 Jan 2017 09:16:56 UTC
(4 months ago)
services are broken for a small number of people, and rule generation is unstable
Mail delivery 3 Jan 2017 13:57:44 UTC
(4 months ago)
All queues are flushed and mail delivery is sub-second times again
Mail delivery 3 Jan 2017 13:42:00 UTC
(4 months ago)
mail delivery is currently slow for some users, we are investigating the cause of the load
Web client 8 Nov 2016 06:03:31 UTC
(6 months ago)
Searches are now working correctly and matching all messages again

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity