FastMail Status Web client - Up 27B4A8C0-EE48-11E6-94E5-F54617D4FC29 Wed, 8 Feb 2017 21:47:15 -0000 2017-02-08T21:47:15 All affected users have had their search indexes rebuild and searches are complete again Web client - Warning 3284BD7A-EC3C-11E6-94E5-F54617D4FC29 Mon, 6 Feb 2017 07:16:37 -0000 2017-02-06T07:16:37 Due to a bug with search index compaction, a fraction of users are unable to find some emails in search results. We are reindexing and estimate a complete fix in 1-2 days. General availability - Up F3EFA0B2-D3F3-11E6-94E5-F54617D4FC29 Fri, 6 Jan 2017 09:39:00 -0000 2017-01-06T09:39:00 All good again now General availability - Warning DE90BFD8-D3F0-11E6-94E5-F54617D4FC29 Fri, 6 Jan 2017 09:16:56 -0000 2017-01-06T09:16:56 services are broken for a small number of people, and rule generation is unstable Mail delivery - Up 99E4B276-D1BC-11E6-94E5-F54617D4FC29 Tue, 3 Jan 2017 13:57:44 -0000 2017-01-03T13:57:44 All queues are flushed and mail delivery is sub-second times again Mail delivery - Warning 67202D36-D1BA-11E6-94E5-F54617D4FC29 Tue, 3 Jan 2017 13:42:00 -0000 2017-01-03T13:42:00 mail delivery is currently slow for some users, we are investigating the cause of the load Web client - Up 1360B930-A579-11E6-BB70-DB50A792F5ED Tue, 8 Nov 2016 06:03:31 -0000 2016-11-08T06:03:31 Searches are now working correctly and matching all messages again Web client - Warning FA326CE2-A578-11E6-BB70-DB50A792F5ED Tue, 8 Nov 2016 06:02:48 -0000 2016-11-08T06:02:48 There was a bug with searches which matched both old and new messages in the same folder for a few hours today, where the older messages would not be shown Login & sessions - Up DE7D710E-73EB-11E6-BB70-DB50A792F5ED Tue, 6 Sep 2016 04:39:16 -0000 2016-09-06T04:39:16 Logins are now working. The problem was two long-running database ququeries that operate fine on their own, but when executed at the same time caused a long lock to be taken over the login table. We're adding additional checks to detect and protect against this happening in the future. Login & sessions - Down 96BDF7B0-73E8-11E6-BB70-DB50A792F5ED Tue, 6 Sep 2016 04:15:47 -0000 2016-09-06T04:15:47 Logins are failing at the moment. We're investigating.