FastMail Status General availability - Up E661F534-1503-11E7-94E5-F54617D4FC29 Thu, 30 Mar 2017 04:46:55 -0000 2017-03-30T04:46:55 Services are restored, with no mail lost. The problem was caused by a network connection between two racks failing. There is a fallback, but it looks like it failed some time ago without being noticed. Both connections have been repaired, and we will be making improvements to our network health monitoring so we're alerted to this sort of problem in the future. General availability - Warning 743CDD18-14F2-11E7-94E5-F54617D4FC29 Thu, 30 Mar 2017 02:42:02 -0000 2017-03-30T02:42:02 Network has been restored, and we're gradually restoring service. Things might be a bit sluggish for the next little while, please bear with us! General availability - Down 6947D2C6-14EF-11E7-94E5-F54617D4FC29 Thu, 30 Mar 2017 02:20:15 -0000 2017-03-30T02:20:15 We've just lost network to a couple of racks, taking the service offline. Working on fixing it now. Web client - Up 27B4A8C0-EE48-11E6-94E5-F54617D4FC29 Wed, 8 Feb 2017 21:47:15 -0000 2017-02-08T21:47:15 All affected users have had their search indexes rebuild and searches are complete again Web client - Warning 3284BD7A-EC3C-11E6-94E5-F54617D4FC29 Mon, 6 Feb 2017 07:16:37 -0000 2017-02-06T07:16:37 Due to a bug with search index compaction, a fraction of users are unable to find some emails in search results. We are reindexing and estimate a complete fix in 1-2 days. General availability - Up F3EFA0B2-D3F3-11E6-94E5-F54617D4FC29 Fri, 6 Jan 2017 09:39:00 -0000 2017-01-06T09:39:00 All good again now General availability - Warning DE90BFD8-D3F0-11E6-94E5-F54617D4FC29 Fri, 6 Jan 2017 09:16:56 -0000 2017-01-06T09:16:56 services are broken for a small number of people, and rule generation is unstable Mail delivery - Up 99E4B276-D1BC-11E6-94E5-F54617D4FC29 Tue, 3 Jan 2017 13:57:44 -0000 2017-01-03T13:57:44 All queues are flushed and mail delivery is sub-second times again Mail delivery - Warning 67202D36-D1BA-11E6-94E5-F54617D4FC29 Tue, 3 Jan 2017 13:42:00 -0000 2017-01-03T13:42:00 mail delivery is currently slow for some users, we are investigating the cause of the load Web client - Up 1360B930-A579-11E6-BB70-DB50A792F5ED Tue, 8 Nov 2016 06:03:31 -0000 2016-11-08T06:03:31 Searches are now working correctly and matching all messages again