FastMail Status General availability - Up 985F9846-67BA-11E7-9186-86E4A0A70CD9 Thu, 13 Jul 2017 11:01:17 -0000 All services are back online. We're now inspecting the failed server to figure out exactly where it went wrong. Thanks for your patience and have a great day! :) 2017-07-13T11:01:17 General availability - Warning 139A2F9C-67B8-11E7-9186-86E4A0A70CD9 Thu, 13 Jul 2017 10:43:15 -0000 One of our mail/calendar/contacts storage servers has crashed. We're moving services over to a secondary. No mail has been lost and services should be restored in a few minutes. 2017-07-13T10:43:15 General availability - Up 82C82244-57DB-11E7-9186-86E4A0A70CD9 Fri, 23 Jun 2017 06:16:36 -0000 Our DNS servers may have failed to return results for a short time, causing lookup failures. This is now fixed. 2017-06-23T06:16:36 General availability - Up E661F534-1503-11E7-94E5-F54617D4FC29 Thu, 30 Mar 2017 04:46:55 -0000 Services are restored, with no mail lost. The problem was caused by a network connection between two racks failing. There is a fallback, but it looks like it failed some time ago without being noticed. Both connections have been repaired, and we will be making improvements to our network health monitoring so we're alerted to this sort of problem in the future. 2017-03-30T04:46:55 General availability - Warning 743CDD18-14F2-11E7-94E5-F54617D4FC29 Thu, 30 Mar 2017 02:42:02 -0000 Network has been restored, and we're gradually restoring service. Things might be a bit sluggish for the next little while, please bear with us! 2017-03-30T02:42:02 General availability - Down 6947D2C6-14EF-11E7-94E5-F54617D4FC29 Thu, 30 Mar 2017 02:20:15 -0000 We've just lost network to a couple of racks, taking the service offline. Working on fixing it now. 2017-03-30T02:20:15 Web client - Up 27B4A8C0-EE48-11E6-94E5-F54617D4FC29 Wed, 8 Feb 2017 21:47:15 -0000 All affected users have had their search indexes rebuild and searches are complete again 2017-02-08T21:47:15 Web client - Warning 3284BD7A-EC3C-11E6-94E5-F54617D4FC29 Mon, 6 Feb 2017 07:16:37 -0000 Due to a bug with search index compaction, a fraction of users are unable to find some emails in search results. We are reindexing and estimate a complete fix in 1-2 days. 2017-02-06T07:16:37 General availability - Up F3EFA0B2-D3F3-11E6-94E5-F54617D4FC29 Fri, 6 Jan 2017 09:39:00 -0000 All good again now 2017-01-06T09:39:00 General availability - Warning DE90BFD8-D3F0-11E6-94E5-F54617D4FC29 Fri, 6 Jan 2017 09:16:56 -0000 services are broken for a small number of people, and rule generation is unstable 2017-01-06T09:16:56