General availability

General access to FastMail (network etc)

The service is operating normally

Time Status Message
31 Oct 2019 09:43:49 UTC
(1 month ago)
Fastmail was unavailable for around 30 minutes due to a failed core database. Services have been restored and we are investigating the underlying cause. Thanks for your patience.
28 Oct 2019 23:41:16 UTC
(1 month ago)
We've resolved the issue and access has been restored. No mail has been lost.
28 Oct 2019 22:44:06 UTC
(1 month ago)
Some customers are experiencing interrupted access to Fastmail services. We're looking into it.
16 Oct 2019 23:44:06 UTC
(1 month ago)
All service for our customer support system has been restored. No mail or tickets have been lost. Thank you for your understanding.
16 Oct 2019 22:48:40 UTC
(1 month ago)
Due to a problem at an external provider, our customer support system is currently unavailable. All Fastmail systems (mail, calendars, contacts, etc.) are still up and running fine.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity