General availability

General access to FastMail (network etc)

The service is operating normally

Time Status Message
24 Jan 2018 22:49:00 UTC
(1 month ago)
We're back! All services moved to alternate servers, and we're now looking into the hardware fault in more detail. Thanks for your patience!
24 Jan 2018 20:34:59 UTC
(1 month ago)
Some mailboxes are currently unavailable due to a hardware failure, but should be back soon.
23 Dec 2017 11:00:58 UTC
(3 months ago)
Services restored. It looks like an OS disk failed. We'll get it replaced and repair the damage over the next day or two and get that machine back into service for Christmas. Thanks for your patience!
23 Dec 2017 10:29:52 UTC
(3 months ago)
One mail store server has crashed. We're moving services over to a backup server. We'll be back in a few minutes.
29 Nov 2017 22:24:02 UTC
(3 months ago)
Services restored. A network config change by our datacentre provider went wrong, and has been reverted. We're working with them to understand how it happened and what we can do to avoid similar problems in the future. Thanks for your patience!

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity