General availability

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General access to FastMail (network etc)

The service is operating normally

Time Status Message
30 Oct 2018 18:46:21 UTC
(6 months ago) 		From 13:35 - 13:53 EDT (-0500 GMT) we experienced a partial outage, with some customers losing mailbox access for up to 20 minutes. No messages were lost, but you may have seen a delay sending or receiving mail. We're still investigating the root cause!
30 Oct 2018 17:37:03 UTC
(6 months ago) 		We're seeing increased reports of errors reaching our service. We're looking into it and will be back as soon as we can.
5 Oct 2018 00:12:27 UTC
(7 months ago) 		Advance notice: 12am-6am EDT Oct 5, 6 and 7 - our web interface may be slightly slow but no other impact expected. Our network provider is performing substantial upgrades to their network to improve reliability and mitigation against the recent outages.
2 Oct 2018 06:42:41 UTC
(7 months ago) 		We’re back! Network issues have been resolved and connectivity has been restored. No mail was lost. We’re working with our network provider to understand what the cause was. Thank you for your understanding!
2 Oct 2018 06:21:34 UTC
(7 months ago) 		We are aware of some network problems into our data centre. We are investigating the issue. No mail loss is expected.

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity