Support System

Fastmail Support System

The service is operating normally

Time Status Message
19 Mar 2021 20:37:08 UTC
(4 months ago)
Access to the customer support system has been restored, and we're ready to assist you!
19 Mar 2021 20:04:20 UTC
(4 months ago)
Our customer support system will experience a brief downtime expected to last 10 to 30 minutes. During this time, our support team will not be responding to requests. Tickets emailed to support@fastmail.com will be delayed, but not lost.
19 Mar 2021 02:30:46 UTC
(4 months ago)
Access to the customer support system has been restored, and we're ready to assist you!
19 Mar 2021 01:49:49 UTC
(4 months ago)
Our customer support system will experience a brief downtime expected to last 10 to 30 minutes. During this time, our support team will not be responding to requests. Tickets emailed to support@fastmail.com will be delayed, but not lost.
9 Mar 2021 05:09:40 UTC
(4 months ago)
The scheduled upgrade to our customer support system is complete. No tickets were lost. Thanks for your patience!

Status Legend

  • The service is operating normally

  • The service is unavailable

  • The service is operating in a degraded capacity